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Community Fibre Partnerships Delivering fibre to the hardest
to reach communities


A collection of resources to help with your community fibre partnership.

Better Broadband Subsidy Scheme

Developed by the Department for Culture, Media and Sport (DCMS) to provide access to a subsidised broadband installation to homes and businesses in England and Scotland that don’t have access to broadband speeds of at least 2Mbps, and who won’t benefit from the national superfast broadband roll out, the Better Broadband Subsidy Scheme has been set up.

As part of this scheme, £350 per eligible premise, whether business or residential, can be claimed toward implementing a new fibre infrastructure for a community. So, for example, if 12 properties in a community have broadband speeds of <2Mbps and each claims for a voucher that gets approved, this gives the community £4,200 in vouchers to offset against their cost of a gap-funded Community Fibre Partnership solution.

You can check your current broadband speed here.  We urge communities to apply for these vouchers asap because although applications to the Better Broadband Subsidy Scheme can be made until the end of 2017, the government won't release monies until the new fibre infrastructure's up and running so this allows sufficient time for delivery.

How to apply to the Better Broadband Subsidy Scheme

If your property is eligible and you want to take advantage of the scheme as part of a contribution to a BT Community Fibre Partnership, your community lead will need to liaise with us first of all to get their community added onto the DCMS’s website. Once this has been done, you can enter the premises that you want to apply for vouchers here.

Please note:

  • Each connection voucher has to be associated with the owner or occupier at the address submitted
  • If BDUK (Broadband Delivery UK, part of the DCMS) believe a property is likely to be able to access superfast broadband within 6 to 12 months of application, they won’t issue an eligibility code.

When the property details have been entered, the Community Lead and our Community Fibre Partnerships team will receive confirmation of the addresses that have been registered. BDUK will then assure the premises registered and provide written confirmation of their eligibility and the value of the aggregated vouchers in writing to both the Community and BT.

Claiming Your Codes

When using the ‘vouchers’ for a BT Community Fibre Partnership we ask that the community lead becomes a central coordinating point for managing and collating the codes, but please remember that each individual eligible property has to agree permission with their community lead to pledge their own unique code.

Once the new community fibre infrastructure is nearing completion, the community lead will need to email the aggregated list of approved premises to BDUK at better.broadband@culture.gov.uk to obtain unique codes. These codes can then be redeemed against the Community Fibre Partnership with BT. The codes don’t have a fixed value and can’t be redeemed in any other way than through the scheme, but when used toward a fibre broadband infrastructure via our Community Fibre Partnerships programme, it will enable the community to use a £350 contribution per eligible premise to the total cost of the solution.

When the community lead has all the codes for their pledged premises, they should send them to communityfibrevouchers@bt.com using this template.

Contractual bits and payment

Typically your community will pay for your part of the solution cost in two parts – 50% on contract signature and 50% on completion of the delivery of the solution infrastructure.

Depending on the value of the vouchers raised, you may see in reduction in your second payment or in both the second and first payment.

The contract with Openreach remains unchanged if ‘vouchers’ are used in part payment, so we’ll still require commitment of 50% payment upfront and the remaining 50% payment on completion. Any vouchers used will be redeemed against the final payment to Openreach unless the total value of the community vouchers exceeds 50% of the community’s cost for the fibre broadband infrastructure.

In some cases, a community will be able to fund the entire contract value in vouchers then we will require confirmation of all individual pledges in order to proceed. We’ll require the community to complete the contract signature in the normal way, but we’ll progress deployment and redeem the vouchers on solution delivery.

It is key that we receive all the information required to redeem the voucher upfront so that there are no issues with claiming the vouchers on completion.

Example scenarios:

Overall cost of fibre infrastructure to a community Total amount of BDUK voucher codes claimed Amount of first payment Amount of second (final) payment
£20,000 £1,400 £10,000 paid via the legal entity £8,600 paid via the legal entity

£1,400 vouchers redeemed with BDUK by BT
£20,000 £9,800 £10,000 paid via the legal entity
£200 paid via the legal entity

£9,800 vouchers redeemed with BDUK by BT
£20,000 £14,700 £5,300 paid via the legal entity

£4,700 vouchers redeemed with BDUK by BT
£10,000 vouchers redeemed with BDUK by BT
£20,000 £20,000 £10,000 vouchers redeemed with BDUK by BT
£10,000 vouchers redeemed with BDUK by BT
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Get your hands on £350 if your home or business has speeds of <2Mbps

Category: Better Broadband Subsidy Scheme / File Format: PDF

Notes: Free money toward getting fibre broadband! Apply before the end of 2016 in order to claim your vouchers from the Government by the end of 2017.

Grant Scheme

We've made £2m available via a grant for Community Fibre Partnerships that could benefit their local school. This enables communities in the final 5% of the UK not covered by fibre broadband rollout plans to apply for a match-funded grant of up to £20,000 toward the cost of their new fibre infrastructure, if that new infrastructure could also serve their local school.

We've set up the grant because even though young people grow up surrounded by technology, many of them don't understand how it actually works or how tech skills could benefit their future careers. We want to increase access to the right technology and give schools and communities the support they need to get the best from it, and having a grant to help communities get superfast broadband is an important stage in that journey.

See more information here.

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Grant scheme

Category: Grant Scheme / File Format: PDF

Legal Entity

Every community who enters into a Community Fibre Partnership must contract with Openreach, and must do so via a legal entity.

A legal entity is an association, corporation, partnership, proprietorship, trust, or individual that has legal standing in the eyes of law. A legal entity has legal capacity to enter into agreements or contracts, assume obligations, incur and pay debts, sue and be sued in its own right, and to be held responsible for its actions.

In many cases there are existing legal entities within a community that can be used to contract, for example a residents association, or somebody who has a small company. Where this isn't the case, communities will need to set up their own legal entity. There is a charge (it's not huge) to set up a legal entity and we suggest you add the cost of setting this up to the overall cost of your new fibre infrastructure.

We suggest the following are the best sites to use to get your legal entity set up:


Crowdfunding is a way to raise money, awareness and support for your project, from the people around you. It’s based on the idea that a number of people can split the cost of something – in this case broadband infrastructure, with multiple people contributing an amount, rather than any one person footing the whole bill.

We’ve teamed up with Spacehive to help hard-to-reach communities get access to fibre broadband via a package of co-funding and support making the process simpler and hopefully more easily achievable.

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What is Crowdfunding?

Category: Crowdfunding / File Format: PDF

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Ranking your supporters for your crowdfunding project

Category: Crowdfunding / File Format: Word Doc

For community leads
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Key messages

Category: For community leads / File Format: PDF

Notes: Use this handy reference to help explain the benefits of your community fibre project within your community.

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Choosing a Next Gen Provider

Category: For community leads / File Format: PDF

Notes: So you're talking to us about a fibre infrastructure, or perhaps have already signed a contract. This is a handy document to help explain the considerations you've made in choosing your fibre broadband provider.

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Fibre Story for Community Leads

Category: For community leads / File Format:

Notes: Once your new fibre infrastructure's gone into delivery the slides outline the main stages on the journey to going live. Use this to keep your community informed about developments.

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A-Z of Superfast Broadband

Category: For community leads / File Format: PDF

Notes: We've put together an A-Z of fibre broadband. Useful for sending to everyone in your community nearing your infrastructure during the deployment phase.


Our Spring newsletter's now out!

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March 2017 Community Fibre Partnerships Newsletter

Category: Newsletters / File Format: PDF / Date: 06/03/2017

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December 2016 Community Fibre Partnerships Newsletter

Category: Newsletters / File Format: PDF / Date: 02/12/2016

Notes: Read on for a cracking competition for schools and chance to use Government vouchers to pay for your broadband

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October 2016 Community Fibre Partnerships Newsletter

Category: Newsletters / File Format: PDF / Date: 13/10/2016

Contact Us

If you represent a community or are simply an interested party and would like more information about co-funding fibre broadband to your property then please get in touch with us.

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